Support when something needs to work
Choose the right support path for websites, hosting, IT, email and security. We help you understand what has happened and what should be done next.
Clear support for urgent and everyday issues
Tell us what is affected, when it started and if anything has changed recently. That makes it faster to route the case to the right person.
What do you need help with?
Choose the area that matches your situation. Each path leads to the right kind of help.
Hacked website
Cleanup, recovery and hardening when your site is compromised.
Read more →Website down
Fast help when the site is unreachable or returns errors.
Read more →WordPress problems
Updates, plugins, performance and recurring issues.
Read more →Computer service
On-site help on Lidingö for slow, broken or strange computers.
Read more →Computer support
Remote and phone support when something needs fixing today.
Read more →Email problems
DNS, SPF, DKIM, DMARC and email delivery issues.
Read more →SSL certificate
Help with installation, renewal or broken HTTPS.
Read more →Virus removal
Cleanup of malware, suspicious files and recurring infections.
Read more →Not sure which one fits? Contact us and we help you find the right path.
Related Services
Support is often connected to Web Agency, Web Design, Web Development, Cloud Services, Cybersecurity and IT Services. See Portfolio, read FAQ, or subscribe to our Newsletter.
Our Support Areas
Professional help with all your IT, web and security needs
IT Support
Professional help with computers, networks, servers and IT infrastructure.
Web Support
Support for web hosting, domains, SSL certificates and websites.
Security Support
Help with cybersecurity, virus removal and security monitoring.
Virus Removal
Our cybersecurity team removes malicious code and restores your files.
Consultation
Advisory and consultation in IT, web and digitalization.
General Support
Other questions and general technical support.
Frequently Asked Questions
How do I get help with virus removal?
We help remove viruses from your computer. If file recovery is possible, we will do it. Always make sure to have a backup of your important files - contact us for backup solutions.
How do I order web hosting?
You can easily order web hosting directly on our website. We offer free migration from your current web host and help with DNS setup. Contact us for personal advice on which package suits you best.
My website is down - what should I do?
If your site is down, contact our support immediately during office hours (weekdays 9-17). We will prioritize your case and work to resolve the issue as quickly as possible.
What payment methods do you accept?
For Swedish customers, we offer payment via Swish, invoice and card payment. Business customers can receive an invoice with 30-day payment terms after credit check. Contact us for more information about payment options.
Contact Us Directly
Need urgent help?
Our support department is ready to help you during office hours