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The web factory premium web hosting

Web hosting premium is built for you with a larger WordPress or self-developed website that is important and always available and secure. Our premium package includes our expert help and monitoring.

Our premium web hosting packages

All prices in the table are exclusive of VAT

Our operational services, such as web hosting and critical DNS, use military-grade security hardened servers in a mixed Windows and Unix environment. With our own expertise in the field, we have for 17 years created our own operations center with fast and stable web hosting that thousands of customers and websites rely on. Our customers choose us as we are very knowledgeable and have a long professional experience in our areas.

 

Varför då välja Premium?

Med Premium webbhotell separeras kunders hemsidor och får reserverad kraft och minne som gör att hemsidan alltid förblir snabb och säker. Vi utför ett regelbundet underhåll och uppdateringar av WordPress samt plugin, per månad. Underhållet medför att vi har kontroll på hemsidans tekniska funktion och säkerhet i den mån det ryms inom tiden vi utför ett underhåll. Vi ansvarar inte för fel i WordPress koden, eller på de plugin som används (läs aktiva) på hemsidan då detta är utanför vår kontroll.

I premiumtjänster ingår gratis felavhjälpning om det är fel på våra tjänster och det ligger under vårt ansvar. I de fallen där felet ligger direkt i WordPress kod, plugin eller annan kodning som är gjord (ej av Webbfabriken) ingår inte gratis felavhjälpning.

Självklart finns möjlighet att för en extra kostnad få hjälp med att byta plugin eller göra ändringar på hemsidan, programkod eller kopplingar.

Switch to Webbfabriken Web Hosting

We take care of all the technicalities of a move when you want to change from the current supplier but can not or do not want to. We help to point out the website’s new location with the old supplier and also take care of DNS and e-mail if you so wish. How the website is built and what technology and any database technology it uses affects the time required for a change. If the website is built in WordPress, it usually takes 1-2 hours to complete.

You choose whether you just move the website from the current supplier to us or change all services at the same time after we have agreed with you and planned for when the change will take place. When it is ready, we will notify you and you can test that it works as it should.

A WordPress page may need to be updated to the latest and current WordPress version in order for it to fit into our environment. As we have stricter and stricter security requirements for our web host and services than other web hosts, this may mean that your website needs to be updated and changed a bit to be able to fit in. We make a simple analysis of your website before we decide on a move.

In order for you to get a complete solution with high security, we recommend that you also move the domain to our name servers (DNS).

Support och villkor

I alla våra paket ingår vår persoliga och erfarna grundsupport. Detta gäller under kontorstid vardagar 9-17 måndag-fredag.

För våra premium och ecom paket ingår en utökad support och övervakning. Detta gäller dagtid 9-20 vardagar och 11-16 helger.

Om ni önskar mer/extra support kan ni teckna ett support och jouravtal med oss för teknisk support, övervakning och uppdateringar.

Har ni fått ett fel och behöver vår hjälp? Ring vår växel eller skicka mail till vår kundsupport. Ni med JOUR avtal ringer det nummer ni har fått från oss eller er kontaktperson.

 

Surveillance and security

All our services are monitored by our Network Operation Center (NOC) and we are alerted if there is a service or website that does not work, if someone tries to hack in, spambots, or DOS attacks.

We have full control of our entire infrastructure and security with our own expertise and can quickly rectify if an error has occurred.

Our enterprise backup system from CrashPlan takes backups several times a day and saves all files in versions including deleted files. This means that we can recreate a file that you accidentally deleted or overwrote.

For assistance with this, contact our customer service.

Webbfabriken's WFSecAPI security cloud

WFSecAPI – Molnbaserad säkerhet

With our self-developed Webbfabriken® Security API, you get real-time protection against spammers, hackers, and programs that search for vulnerable files and plugins for WordPress.

Through a unique AI system, your website is analyzed in real-time against our security cloud where the security checks are performed. If someone tries to hack the website, send spam mail via forms on the website, or look for a way in via vulnerable files and plugins, the computer that is used will be blocked.

All web hosting packages have the WFSecAPI software installed and you only need to purchase the license for the software to protect and secure your website or e-commerce.

WFSecAPI is also available for computers running Microsoft Windows.

Contact us for ordering and installation.

DNS and network technologies - Webbfabriken

Powerful and Stable DNS Services for Your Business

We have secure and stable DNS services that can manage your domain. By moving both your website and domain to us, we can handle everything for you.

We do not have customer portals that increase the risk of someone hijacking the domain or website, but we take care of security and do all the technical work for you. This also simplifies life for you, since you don’t have to think about a lot of technical terms and how things work but can leave it to us specialists.

By building our own infrastructure with our expert knowledge, we know our environment completely and thus have much better control and security. In the event of a mistake or if we are to expand our services, we already have the knowledge and do it in the best and safest way.

Onlinebackup skyddar ert värdefulla data

Säkerhetskopiering och backup är en viktig del för att se till att din information inte går förlorad.

Beställ vårt enterprise backupsystem CrashPlan från Code42 som finns till Windows, MacOS och Linux och i storleken från 10 GB upp till 10 000 GB. Allt data krypteras med AES-256 bit och är en av punkterna om ni ska bli HIPAA compliance. Produkten har år efter år vunnit priser för bästa produkt i sin klass.

Vi installerar en backupklient på er dator eller server och tar  automatiskt backup på de mappar som väljs ut och enligt det schema som önskas.

Backuper skapar versioner av era filer vilket kan göra det möjligt att få tillbaka en fil som har råkats skrivas över av misstag (eller tagits bort).

Code42 CrashPlan Enterprice onlinebackup solutions
Microsoft Office365 for business

Office 365 lösningar från Microsoft

Buy for professional email through our managed Office 365 solution. Price from SEK 39 per month and per account for a Microsoft Exchange Online account with 50GB storage. You can create mail groups and mail resources such as conference rooms and conference room equipment free of charge.

Webbfabriken is a Microsoft Silver Partner for Office 365 solutions and can assist with our help and support to set up accounts and migrate your existing emails there as well as manage your Office 365 solution.

The most common email services are Microsoft Exchange Online and Microsoft Business Premium with us as Partner and managed solution partner.

Contact us for advice or if you would like to transfer administration and management to us. We take care of the migration for you and the administration of all services.

 

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