Webbfabriken e-commerce solution
Here you login to the e-commerce solution’s admin system (AdminSYS)
Support and Terms
Have you got an error and need our help? Call our exchange or send an email to our customer support. You with JOUR agreement call the number you have received from is your contact person.
Our support for Webbfabriken e-commerce is weekdays 9-15. If you need extended support time, you can sign an extended support agreement. Contact us to order.
Surveillance and security
All our services are monitored by our Network Operation Center (NOC) and we are alerted if something goes wrong. We have full control of our entire infrastructure and security as well as our own expertise to quickly fix if an error occurs.
Our enterprise backup system from CrashPlan backs up your webshop files and the entire database every day. We can recover deleted files such as images and entire database tables. It is important to keep in mind that there are limited possibilities to recreate a (1) deleted product that is in a database.
We are here 24/7 all year round
Everyone needs data protection and for those of you who want it on extended days and evenings/weekends or around the clock sign an agreement with us based on what you want to protect and how.
Our e-commerce solution is automatically connected to our security cloud via our proprietary software WFSecAPI. With this, you have improved automatic protection around the clock all year round.
There are also other protections you may need – according to your or others’ requirements – and there may be someone checking logs and activities to get alarms or perform an administrative function.
Contact us for agreements and rates for our security management service.
Global Security Solution
With our security cloud, you can protect your systems by using our security API through our WFSecAPI software.
This way you can protect your vulnerable environment from various security threats.
Through our central security system, we make sure that everyone involved is protected in the best possible way.